Terms: Payment Due Upon Delivery
In Case Of Errors or Inquiries About Your Bill
Send your inquiry in writing so that the creditor receives it within 60 days after the bill was mailed to you. Your written inquiry must include:
1. Your name and account number
2. A description of the error and why (to the extent you can explain) you believe it is an error and
3. The dollar ammount of the suspected error
You remain obligated to pay the parts of your bill not in dispute, but you do not have to pay the amount in dispute during the time the creditor is resolving the dispute. During the same time, the creditor may not take any action to collect disputed amounts or report disputed amounts as delinquent.
This is a summary of your rights; a full statement of your rights and the creditor’s responsibilities under the Federal Fair Credit Billing Act will be sent to you both upon request and in response to a billing error notice.